I've been waiting over 3 months now and still no AC. Reported it may 22 and all I get are excuses, not AC. I left went out got to be 100 degree weather and could not handle it being 90 in my house. My RMP bill was super cheap the 1st 2 months but the 3rd I had a $200 bill because maintenance came and try "fixing" it and the compressor was left running but wasn't able to do anything for theAC. Location I give a 5, but customer service and maintenance I would give a 0 if that was an option. Looking for other options for when my lease is up. Office is almost never open when you do during their office hours, don't return phone calls almost at all, and claim they will, but don't repair essential things to keep the apt even livable. I got aauto response about being concerned about this rating before I left this review, but no response when I actually try to talk to someone about it. It's just for show that they claim they want to make our experience better. They just don't want bad reviews fixing them a bad name. Don't want a bad name, care about the tenants that are paying and keeping your business alive!
jeni West
August 12, 2023